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SERVICES OVERVIEW

Go Logistics Couriers

Driven by Service


COURIER SERVICES


Over the last fourteen years, Go Logistics has become the best 100 percent Australian-owned same day Distribution Company in NSW. Our specialty from day one is our fixed-rate twice daily delivery service in Metropolitan Sydney, the Central Coast, Wollongong and Blue Mountains.

To complement this, we have an overnight delivery network serving the NSW and Canberra areas. Since 2005 Go Logistics has been servicing its clients’ needs to deliver time critical freight such as medical supplies and industrial equipment throughout these regions. Our long term client relationships are a result of our commitment to excellence, with the reliability that our clients depend on to deliver each and every day.


PREPAID COUPONS

When we first started, our clients used pre-paid barcoded coupons. Although technology has changed quite a bit since then, many of our clients have switched to using dispatch software rather than coupons. However, a large part of our business is still with coupons.

The biggest plus clients love about coupons is that they have total control on their freight costs. There is no need to wait to check the weekly invoice. The freight is picked up with our bar-coded coupons attached and that’s it!

To keep our coupon system easy to use, there are only two different types of coupons that are needed to ship goods throughout N.S.W and A.C.T. Our green “Metro” coupon is used on every consignment. If goods are shipped out of your metro area then “Link” coupons are added to get it to its destination.



RECEIVER PAY SERVICE

A few key points to remember when using our RP service:

– Confirm with the pickup point that the goods are packed and ready to be collected before placing your booking.

– Although most areas have an 10.45am and 3.45pm cut off time, there are some variations to this. You can find the complete listing here.

– When placing your booking, let our lovely staff know if any reference numbers, contact names, or other specific instructions are required upon pickup.

– Normal business hours are 9am to 5pm; if the pickup point varies from this, please let us know when placing your booking.

– Please allow our amazing drivers as much time as possible to complete your pickup. For example, placing a pickup at 3.40pm from a business that closes at 4.30pm may not allow our drivers enough time.

– Our drivers work very hard to earn your business. However, in order for us to remain on schedule, the waiting time for RP pickups is very limited. Our policy for this is five minutes, although if possible our drivers will wait a little more if required. Therefore, the first point in this list plays a crucial role in making sure you receive your goods on time.

– If you place a booking and at no fault of our driver or office staff the pickup becomes futile, you may still be charged. We never like having to enforce this, so please ensure a contact person at the pick up location is aware of your courier booking for collection.“



ONLINE TRACKING

Go Logistics has invested heavily in technology, built on a solid foundation, to offer its clients the best service in the transport industry. Our online tracking, barcode generation software, and dispatch systems all work together with our great staff as a single cohesive unit.

We introduced real time tracking in 2009, giving our clients the convenience and accessibility to monitor their freight shipments online. Also, Go Logistics has developed its own dispatch system where clients can generate bar-coded address labels.

Furthermore, we are affiliated with companies such as I.F.S and Comp Data who have developed programs that many of our clients use today.


BUILT IN COVERAGE

OUR GUARANTEE

From day one, Go Logistics has backed its service with our own Guarantee. This is not looked after by an insurance company, but by ourselves allowing us to take control that insures our clients are being looked after.

We deliver thousands of parcels per day yet claims are 0.04% of our annual deliveries.

Most transport companies require you to specify insurance which of course is an additional cost. Go Logistics is the first company in Sydney to have “built in” coverage should any unforeseen circumstances happen to your consignment.

The Go Logistics Guarantee covers freight sent throughout N.S.W. and Canberra only, as this is our specialty market. Freight sent outside these states are not covered by our Guarantee, so we advise you have your own insurance for these areas.

Although we hope you never have to use it, rest assured that we cover consignments up to $1500 at no extra costs. For more information on our service guarantee please read our Terms and Conditions. 


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About Us

  • Same day delivery to Sydney Metro, Central Coast, Wollongong and the Blue Mountains
  • Overnight service to Newcastle, Canberra, and all major N.S.W Regional Centre’s
  • Prepaid coupons, computerized labels and EDI
  • Friendly and experienced customer service
  • Affordable Warehousing and Distribution Solutions

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